Contact Information

Last updated: 15 August 2026

We are committed to providing our customers with clear, reliable and timely assistance.

If you have any questions about our products, your order, delivery, returns, refunds, payments or any other matter related to our online store, please contact us using the official contact details provided on our website.

Customer Support

For assistance with an existing order, please include your order number whenever possible. This will help us locate your order and provide a faster response.

When contacting us about a product, return, refund or delivery issue, please provide as much relevant information as possible.

Order Enquiries

For questions regarding:

• Order status

• Product availability

• Delivery and tracking

• Returns and refunds

• Damaged or incorrect products

• Payment issues

• General customer support

Please use the contact details available on our website.

Response Times

We aim to respond to customer enquiries as quickly as reasonably possible.

Response times may vary depending on the volume and complexity of enquiries, weekends, public holidays and other circumstances.

Business Information

The relevant business and contact information for this online store is made available through the website and applicable checkout, legal or contact pages.

We aim to keep our contact information accurate and up to date.

Important Information

For security purposes, please do not send complete payment card numbers, passwords or other highly sensitive information through ordinary customer-support messages.

If you need assistance with an order, please provide your order number and the information necessary for us to identify and assist with your request.

We are committed to treating customer enquiries fairly, professionally and in accordance with applicable UK consumer protection and data protection laws.